Privacy Policy

GENERAL

This document provides a comprehensive overview of the "platform," which encompasses both the website and mobile application operated by Bluematrix Technology Private Limited. These platforms facilitate the buying and selling of various goods, including fashion items, household products, and more. Additionally, this privacy policy governs your usage of the bloomwow and explains how we collect, use, disclose, manage, transfer, and store the data you provide to us. By using the platform or making a purchase, you are consenting to the terms outlined in this Privacy Policy, which dictate how your information is collected, stored, and processed. We assure you that, except as specified in this privacy statement, we will not utilize your information for any other purposes.

This electronic record is governed by the Information Technology Act of 2000 and its associated regulations. It is generated by a computer system and does not require a physical or digital signature.

The purposes, means, and methods of data collection from customers and the manner in which we offer or transfer it are extensively outlined in this privacy policy, including the definition of sensitive personal information or data. You have the right to withdraw your consent for the collection and use of your data, including sensitive personal information, at any time. However, please note that withdrawing consent may limit our ability to provide certain services. It is important to understand that withdrawing your consent will not affect the processing of personal data based on your prior consent.

We highly recommend familiarizing yourself with this privacy policy. By using the platform, it is assumed that you accept and agree to abide by the terms and conditions outlined herein.

INFORMATION THAT WE RECORD

When utilizing our platform, we may request certain information from you, which will be handled in accordance with this Privacy Policy. This data may be combined with other information to improve our products, services, content, and public relations efforts.

It is important that you provide us with information that is accurate, current, and truthful. If you need to access, modify, or delete your data, please contact us at bluematrixtechnology@gmail.com

Our platform is not intended for use by minors, and we do not knowingly collect personal information from children. We do not knowingly engage with minors who use our services in violation of our Terms or Privacy Policy. Any personal information we discover has been inadvertently collected from individuals under the age of 18 will be promptly deleted. If a parent or guardian becomes aware that their child has provided personal information without their consent, they should contact us to have it removed.

Personal information may be stored in the form of photographs or documents. This includes an individual's full name, contact information, residential address, email address, gender, and date of birth. We may collect your name, address, phone number, email address, and preferred contact preferences. When combined with other available information, this data could reasonably identify you ("Personal Data").

INFORMATION APPLICATION

We use your information for various purposes, including sensitive personal data and personal information. To begin, grant you access and create your registered platform account. Second, we utilize this data to customize and upgrade your general insight by creating, conveying, handling, and working on our items, administrations, and content.

We may share information about new products, services, promotions, updates, and upcoming events. It might entail sending you information regarding order confirmations, technical notices, security alerts, and invoices.

We may also use your data for internal research and analysis, such as auditing, data analysis, and customer communications, to improve our services, products, and customer communications. We may also use your information to comply with legal or regulatory requirements and requests from governmental or judicial authorities.

We may also use your information to resolve any requests, disagreements, complaints, or grievances you may have regarding the platform. Last, we might use your information to monitor the platform for illegal or fraudulent activity.

We promise not to use your data for any purpose that goes against the reasons outlined in this security strategy. Before we use your information for purposes not listed in this policy, we will seek your consent.

COLLECTED INFORMATION DISCLOSURE

This privacy policy acknowledges that user information collected on this platform may need to be shared with third-party service providers in certain instances to facilitate services and transactions. For example, when a user makes a purchase, their information may be shared with a third-party payment gateway provider to process the transaction. By using the platform, users consent to the disclosure of their information to these third-party service providers. The platform ensures that these providers are bound by confidentiality obligations and adhere to industry and security standards when handling user information.

There may be circumstances where the platform is legally obligated to disclose user information due to a court order or legal requirement. Additionally, the platform may disclose user information if it believes it is necessary to protect its rights, the rights of other users, prevent harm to individuals or property, or detect and prevent fraud or credit risk. In such cases, only the necessary information will be disclosed to ensure user privacy is safeguarded.

In the event of a reorganization, asset sale, division, or transfer of the platform, user information may be disclosed or transferred to a third party. The platform ensures that any third party receiving such information will uphold security and confidentiality measures that are at least as protective as outlined in the privacy policy. However, if the intended processing by the new entity significantly differs from the privacy policy, users have the option to opt out of such transfer.

Bank account information and credit/debit card numbers are collected securely through an approved payment gateway, following industry standards. Users' financial information may be used by third-party payment gateway providers for billing and payment processing. The platform is not responsible for the conditions, representations, and warranties of these third-party payment gateway providers, nor will it mediate or resolve disputes between users and these providers.

The platform takes necessary measures to protect user information, including personal, financial, and sensitive data, in accordance with applicable laws. However, users are encouraged to exercise caution when sharing information online. While the platform implements security measures, it cannot guarantee protection against all security breaches. Therefore, users should exercise reasonable vigilance when providing personal or financial information while using the bloomwow.

This privacy policy outlines the circumstances under which information may be shared with third-party service providers or transferred to a third party. It emphasizes the platform's commitment to user information security. Although the platform takes precautions to protect user information, users should exercise discretion when sharing personal or financial information online.

SECURITY

We have implemented comprehensive policies, rules, and technical measures in accordance with applicable laws to ensure the security of your data. Protecting your information is a top priority for us.

To safeguard your data during transmission and storage on our platform, we strictly adhere to internationally recognized security standards and best practices. Our security measures include the use of firewalls, transport layer security, and physical and electronic safeguards. Access to your personal information is restricted to authorized individuals who require it for the purposes outlined in this privacy policy. Your data is stored on secured networks that are accessible only to a limited number of authorized personnel. These individuals are also bound by confidentiality obligations to ensure the privacy and security of your information.

While we take every possible precaution to protect your data, it is important to acknowledge that no security system is entirely infallible. We cannot guarantee that accidental sharing or security breaches will never occur. In the event of a security breach, we will take reasonable measures to address and mitigate any potential impact. However, you acknowledge and agree that we cannot be held responsible for security breaches, actions taken by third parties who receive your personal information, or circumstances beyond our control, such as government actions, computer hacking, technical glitches, or unauthorized access to computer data and storage devices.

We strongly encourage you to exercise caution when providing your information on the platform and take appropriate security measures. This includes using strong, regularly updated passwords and logging out of your account at the end of each session. If you become aware of any unauthorized access to your account or suspect a compromise, please contact us immediately.

We are committed to continually reviewing and enhancing our security measures to protect your personal information to the best of our ability. By using the platform, you agree to abide by our security measures and acknowledge that absolute security of your information cannot be guaranteed. If you disagree with our safety efforts, we recommend refraining from using the platform.

COOKIES

We collect certain information about your computer, web browser, and internet service provider when you access or browse the platform. This information is used to improve our services and track user trends. We do not share the link between your IP address and personally identifiable information with third parties without your permission, except when required by law. Aggregate findings that cannot be identified may be disclosed to advertisers, sponsors, investors, and strategic partners.

The amount of information we collect depends on your web browser settings. Any non-identifying data gathered may be used for technical administration, customer service, research, and development. Temporary cookies may store some information, but no personal data is stored there.

You have the option to set or change your web browser settings to delete or disable cookies. However, this may affect your access to certain parts of the platform. We may allow authorized third parties to place or recognize a unique cookie on your browser to serve advertisements or improve our services, but personal information is not used for targeted advertising.

Please note that we have no control over third-party websites that appear as links or search results on the platform. We are not responsible for their actions, including the use of cookies, data collection, or requests for personal information. We do not endorse these websites or guarantee their security practices or terms of use. The accuracy, reliability, or quality of the information and materials on these sites is not guaranteed.

We may keep records of telephone calls for various purposes, such as administration, research and development, training, and user support. These records may be shared with third parties as required by law or to provide our services.

We have implemented security policies, rules, and technical measures to protect your personal information in accordance with applicable laws. We make every effort to keep your data secure, and only authorized individuals with access privileges can access it. These individuals are obligated to maintain the confidentiality of your information.

While we adhere to international and industry-recognized security standards, we cannot guarantee complete security. There may be instances of unintentional information disclosures or security breaches beyond our control, such as government actions, hacking, unauthorized access, technical glitches, or encryption breaches.

This privacy policy may be revised without prior notice. By continuing to use the platform, you acknowledge and agree to the latest version of the policy. If you have any concerns about our privacy policy, please contact us using the provided contact information on the platform.

DATA RETENTION

We understand the importance of retaining your information for the duration necessary to fulfill the purposes outlined in this privacy policy. Therefore, we will store your data for as long as it is required to achieve the objectives stated in this policy. If applicable regulations require or allow it, we may retain your data for an extended period.

We recognize the significant responsibility involved in data retention. Our commitment is to retain your data only for the duration necessary to provide our services or as mandated by law. We take precautions to securely dispose of any data that is no longer required for the purposes outlined in this privacy policy. Throughout the lifespan of your data with us, we adhere to industry-standard data protection principles to ensure its security.

CONSENT

By accessing our platform or providing us with your information, you give us permission to collect, use, store, disclose, and process your data, including sensitive personal information, in accordance with this privacy policy. Additionally, you confirm that you have the necessary consent to provide us with personal information about other individuals, subject to the terms of this policy.

When you provide personal information through our platform or any partner platform, you consent to us contacting you via SMS, instant messaging apps, calls, and email for the purposes outlined in this policy. However, you have the right to revoke your consent by contacting our grievance officer at the address provided below. Please include "Withdrawal of consent for processing personal information" in the subject line of your communication. We will verify your request before taking any action. It is important to note that even if consent is revoked, this privacy policy, the related terms of use, and applicable laws will still apply. In the event of consent withdrawal, we reserve the right to restrict or deny the provision of our services if deemed necessary based on the information provided.

Unless otherwise required or permitted by applicable regulations, we will retain your data and any associated information only for the duration necessary to achieve the purposes stated in this privacy policy.

By accepting this privacy policy, you acknowledge that we may collect and use your personal information for the purposes stated. We may share your information with our corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties as necessary to provide our services.

You also acknowledge your right to request access to and correction of your personal information, which we will fulfill unless legally required. We take measures to protect your personal information from unauthorized access, disclosure, modification, or destruction.

We do not rent or sell your information to third parties for advertising purposes. However, we may share aggregated data that does not identify you with advertisers, sponsors, investors, key partners, or others to support our business growth.

Lastly, you acknowledge and agree that we do not have control over the privacy practices or policies of third-party websites or links on our platform. These websites are beyond our control, and we are not responsible for their data collection practices or requests for personal information. We do not endorse these websites, their providers, or the information they contain.

YOUR OPTIONS AND RIGHTS

Users have the option to "opt out" of receiving promotional or marketing-related messages from us and our partners by checking the appropriate box during the account creation process on our website. This means that users will no longer receive marketing campaigns, promotional offers, and similar communications from us unless they actively choose to opt back in.

The opt-out process is straightforward, as users only need to select the relevant box on our website to indicate their preference. Once a user has opted out, we and our partners will ensure that they do not receive any non-essential messages.

It's important to note that opting out will not impact important communications related to the user's account or transactions, such as service updates or billing information. These essential communications will continue to be sent to users to keep them informed about their accounts and services.

We understand that some of our customers may prefer not to receive marketing or promotional messages, and we respect their privacy. By offering an opt-out option, we aim to provide our customers with more control over their communication preferences and ensure that they receive relevant messages pertaining to their accounts and services.

In order to provide relevant advertisements, we collaborate with third-party advertising firms that may collect information about your visits to our platform and other websites. While your browsing history may be used, this information does not include personally identifiable details such as your name, address, email address, or phone number. These businesses may utilize this information to display ads for products and services that may interest you.

We understand that not everyone wishes to receive personalized advertising, so we offer the option to opt out of such tracking. One way to do this is by using the "Disable Ad Personalization" settings in your device's settings app. Once you activate this feature, bloomwow will no longer have access to your GAID (Google Advertising ID) or any other device identifiers used for personalized ads.

It is important to note that disabling personalized advertising does not mean you will stop seeing advertisements altogether. Ads will still be displayed, but they will not be tailored to your browsing preferences. If you use multiple devices, it is necessary to opt out of each device separately.

At bloomwow, we are committed to protecting your privacy and make every effort to clarify how we use your information. If you have any questions or concerns regarding our use of third-party advertising companies, please don't hesitate to contact us.

REVISIONS TO THE PRIVACY POLICY

Please note that our privacy policy is subject to change, and we encourage you to check it regularly for any updates. In the event of significant changes to our information practices, we will notify you through various means, such as sending an email (if required by applicable law), posting the date of the latest update on our platform, or displaying a notice there. It is your responsibility to review the most recent policy and stay informed about any changes that may impact your use of our platform. By continuing to use our services after the updated privacy policy takes effect, you consent to the modifications. If you do not agree with any changes made to this policy, we kindly ask you to discontinue using our platform and inform us that you wish to have your account and personal information deleted.

OPT-OUT

On our platform, certain third-party service providers may have access to your information. However, these service providers are prohibited from using your data for marketing or advertising purposes. We value your privacy and respect your decision to discontinue receiving irrelevant communications, such as promotional and marketing emails, from us and our partners.

To unsubscribe from our mailing lists, simply click on the unsubscribe link provided in each email or follow the instructions mentioned in the message. If you wish to be removed from our mailing lists and records, you can also contact us at bluematrixtechnology@gmail.com . However, please note that we may need to verify the availability of your contact information before processing your request. In such cases, we will send an email notification to all our users prior to taking any action.

It's important to acknowledge that while we take measures to protect your information, we cannot guarantee its absolute security over the Internet. When you provide us with your personal information, you do so at your own risk.

SPEAK TO US

Please email bluematrixtechnology@gmail.com a detailed description of your concerns, complaints, or issues with the website, the products sold, related services, or this Privacy Policy. We will make every effort to help you resolve the issue. The case will be decided quickly by us.